{"id":9877,"date":"2024-10-17T14:45:35","date_gmt":"2024-10-17T19:45:35","guid":{"rendered":"https:\/\/eventos.frecuenciageek.com\/?page_id=9877"},"modified":"2026-07-22T18:55:16","modified_gmt":"2026-07-23T00:55:16","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/eventos.frecuenciageek.com\/index.php\/politica-de-reembolso\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9877\" class=\"elementor elementor-9877\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ba6ce8 elementor-section-stretched elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"6ba6ce8\" data-element_type=\"section\" data-e-type=\"section\" 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src=\"https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-1600x640.png\" class=\"attachment-large size-large wp-image-36011\" alt=\"\" srcset=\"https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-1600x640.png 1600w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-756x302.png 756w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-768x307.png 768w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-1536x614.png 1536w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-155x62.png 155w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/fbccdc3a-d722-47f0-a1a3-2884392a8c60-770x308.png 770w, 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370w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/0514372b-990c-4ba1-a38d-a59eb8992e64-1-75x75.png 75w, https:\/\/eventos.frecuenciageek.com\/wp-content\/uploads\/2026\/07\/0514372b-990c-4ba1-a38d-a59eb8992e64-1-770x770.png 770w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e41b023 elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"7e41b023\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76adc18e\" data-id=\"76adc18e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21d53a01 elementor-widget elementor-widget-text-editor\" data-id=\"21d53a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2502\" data-end=\"2622\">En <b>Eventos Frecuencia Geek<\/b> trabajamos realizando funciones especiales de cine, adem\u00e1s de fiestas y la reserva de salas o salones se realiza con anticipaci\u00f3n.<\/p><p data-start=\"2624\" data-end=\"2738\">Por ello, todas las compras son consideradas <strong data-start=\"2669\" data-end=\"2687\">ventas finales<\/strong>, salvo las excepciones descritas en esta pol\u00edtica.<\/p><h2 data-section-id=\"1xd5mhd\" data-start=\"2745\" data-end=\"2780\">Se otorgar\u00e1 un reembolso cuando:<\/h2><p data-start=\"2782\" data-end=\"2828\"><img decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/2705.svg\" alt=\"\u2705\" width=\"20\" height=\"20\" \/> El evento sea cancelado por <b>Eventos Frecuencia Geek<\/b>.<\/p><h2 data-section-id=\"rxw3p1\" data-start=\"3035\" data-end=\"3054\">Cambios de fecha<\/h2><p data-start=\"3056\" data-end=\"3148\">Si un evento cambia de fecha por causas de la organizaci\u00f3n, el comprador podr\u00e1 elegir entre:<\/p><ul data-start=\"3150\" data-end=\"3247\"><li data-section-id=\"19hcfjn\" data-start=\"3150\" data-end=\"3192\">Conservar su boleto para la nueva fecha.<\/li><li data-section-id=\"1lxac6r\" data-start=\"3193\" data-end=\"3247\">Solicitar el reembolso dentro del plazo establecido.<\/li><li data-section-id=\"1lxac6r\" data-start=\"3193\" data-end=\"3247\">Cambiar de funci\u00f3n por alguna que este en cartelera.<\/li><\/ul><div><h2 data-section-id=\"z3qov9\" data-start=\"3254\" data-end=\"3286\">No aplican reembolsos cuando:<\/h2><p data-start=\"3325\" data-end=\"3373\"><img loading=\"lazy\" decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/274c.svg\" alt=\"\u274c\" width=\"20\" height=\"20\" \/> Se haya equivocado de ciudad, fecha o funci\u00f3n (En este caso puede solicitar cambio de sede o funci\u00f3n y se le otorgara el cambio).<\/p><p data-start=\"3375\" data-end=\"3420\"><img loading=\"lazy\" decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/274c.svg\" alt=\"\u274c\" width=\"20\" height=\"20\" \/> El evento se haya realizado con normalidad.<\/p><p data-start=\"3422\" data-end=\"3467\"><img loading=\"lazy\" decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/274c.svg\" alt=\"\u274c\" width=\"20\" height=\"20\" \/> El asistente llegue tarde o no se presente.<\/p><p data-start=\"3469\" data-end=\"3534\"><img loading=\"lazy\" decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/274c.svg\" alt=\"\u274c\" width=\"20\" height=\"20\" \/> Sea expulsado del recinto por incumplir el reglamento del cine o del sal\u00f3n de fiestas.<\/p><h2 data-section-id=\"5smyca\" data-start=\"3604\" data-end=\"3636\">\u00bfC\u00f3mo solicitar un reembolso?<\/h2><p data-start=\"3638\" data-end=\"3656\">Env\u00eda un correo a:<\/p><p data-start=\"3658\" data-end=\"3688\"><strong data-start=\"3658\" data-end=\"3688\"><img loading=\"lazy\" decoding=\"async\" class=\"\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\" width=\"30\" height=\"30\" \/> <a rel=\"noopener\" data-start=\"3663\" data-end=\"3686\">contacto@frecuenciageek.com<\/a><\/strong><\/p><p data-start=\"3690\" data-end=\"3723\">Incluye la siguiente informaci\u00f3n:<\/p><ul data-start=\"3725\" data-end=\"3866\"><li data-section-id=\"1q4k5ma\" data-start=\"3725\" data-end=\"3742\">Nombre completo<\/li><li data-section-id=\"150fdaz\" data-start=\"3743\" data-end=\"3761\">N\u00famero de pedido<\/li><li data-section-id=\"1tedn\" data-start=\"3762\" data-end=\"3770\">Funci\u00f3n\/Fiesta<\/li><li data-section-id=\"1usqc3a\" data-start=\"3771\" data-end=\"3779\">Ciudad\/Sede<\/li><li data-section-id=\"1u5ybro\" data-start=\"3802\" data-end=\"3826\">Tarjeta de banco con el cu\u00e1l realizaste el pago<\/li><li data-section-id=\"1m0mnbb\" data-start=\"3827\" data-end=\"3866\">Comprobante de compra (PDF o captura)<\/li><\/ul><div>En asunto deber\u00e1s escribir:<\/div><div>\u00a0<\/div><ul data-start=\"3725\" data-end=\"3866\"><li data-section-id=\"1q4k5ma\" data-start=\"3725\" data-end=\"3742\">Reembolso &#8211; Tu Nombre &#8211; N\u00famero de pedido<\/li><\/ul><div><h2 data-section-id=\"nsbmdc\" data-start=\"3992\" data-end=\"4015\">Tiempo del reembolso<\/h2><p data-start=\"4017\" data-end=\"4132\">Una vez autorizado, el reembolso ser\u00e1 procesado utilizando el mismo m\u00e9todo de pago con el que se realiz\u00f3 la compra.<\/p><p data-start=\"4134\" data-end=\"4227\">Dependiendo de la instituci\u00f3n bancaria, el tiempo puede variar entre <strong data-start=\"4203\" data-end=\"4226\">12 y 15 d\u00edas h\u00e1biles<\/strong>.<\/p><h2 data-section-id=\"1c78x6y\" data-start=\"4234\" data-end=\"4245\">Contacto<\/h2><p data-start=\"4247\" data-end=\"4336\">Si tienes alguna duda sobre tu compra o necesitas ayuda, puedes comunicarte con nosotros.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En Eventos Frecuencia Geek trabajamos realizando funciones especiales de cine, adem\u00e1s de fiestas y la reserva de salas o salones se realiza con anticipaci\u00f3n. Por ello, todas las compras son consideradas ventas finales, salvo las excepciones descritas en esta pol\u00edtica. Se otorgar\u00e1 un reembolso cuando: El evento sea cancelado por Eventos Frecuencia Geek. Cambios de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9877","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/pages\/9877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/comments?post=9877"}],"version-history":[{"count":18,"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/pages\/9877\/revisions"}],"predecessor-version":[{"id":36049,"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/pages\/9877\/revisions\/36049"}],"wp:attachment":[{"href":"https:\/\/eventos.frecuenciageek.com\/index.php\/wp-json\/wp\/v2\/media?parent=9877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}